Last Updated: August 31, 2026

At Gugano, we respect your privacy and are committed to protecting the personal and business information you share with us. Gugano is a B2B food marketplace designed to connect food producers, suppliers, wholesalers, vendors, and business buyers.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use the Gugano website, marketplace, and related services.

By accessing or using Gugano, you acknowledge that you have read and understood this Privacy Policy.

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1. Who We Are

Gugano operates as a B2B food marketplace that helps businesses discover products, connect with suppliers and producers, and facilitate business-to-business sourcing opportunities.

Our platform may be used by:

• Food producers

• Manufacturers

• Suppliers

• Wholesalers

• Distributors

• Vendors

• Importers and exporters

• Restaurants and food businesses

• Retailers

• Other commercial buyers and businesses

Gugano’s role is to provide the marketplace infrastructure that helps businesses discover and connect with relevant B2B opportunities.

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2. Information We Collect

Depending on how you use Gugano, we may collect the following types of information.

A. Account Information

When you create an account, we may collect information such as:

• Full name

• Email address

• Phone number

• Password and account credentials

• User type, such as Buyer or Supplier

• Company name

• Business address

• City and country

• Business category

• Account preferences

B. Business Information

If you create a supplier, producer, vendor, or buyer profile, we may collect information such as:

• Company name

• Company description

• Business location

• Product categories

• Product listings

• Product descriptions

• Pricing information

• Minimum Order Quantity (MOQ)

• Packaging information

• Certifications or business documents you choose to provide

• Company logo and images

• Business contact information

C. Marketplace Activity

We may collect information about your activity on Gugano, including:

• Products you view

• Products you search for

• Search terms

• Categories you browse

• Supplier profiles you view

• Inquiries you submit

• Messages you send through the marketplace

• Quote or sourcing requests

• Products you save or interact with

• Other interactions with marketplace features

D. Technical Information

When you visit Gugano, certain technical information may automatically be collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring pages

• General usage information

• Cookies and similar technologies

This information helps us operate, secure, analyze, and improve the platform.

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3. How We Use Your Information

We may use the information we collect to:

Provide and Operate the Marketplace

• Create and manage user accounts

• Display supplier and buyer profiles

• Publish and manage product listings

• Connect buyers with suppliers and producers

• Facilitate B2B sourcing

• Process inquiries and requests

• Enable business communication

• Provide marketplace functionality

Improve Your Marketplace Experience

We may use your activity and preferences to:

• Recommend relevant products

• Display relevant suppliers

• Personalize marketplace content

• Improve product discovery

• Understand marketplace trends

• Improve website performance and usability

Communication

We may use your information to send:

• Account-related communications

• Inquiry notifications

• Marketplace notifications

• Security alerts

• Service updates

• Important policy updates

• Customer support responses

Where required, marketing communications will provide an appropriate option to unsubscribe or manage communication preferences.

Security and Fraud Prevention

We may process information to:

• Protect accounts

• Detect suspicious activity

• Prevent fraud and abuse

• Investigate security incidents

• Protect the rights and safety of users and Gugano

• Maintain the security and integrity of the marketplace

Legal and Regulatory Requirements

We may process or disclose information when reasonably necessary to comply with applicable laws, legal processes, regulatory requirements, or lawful requests from authorities.

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4. Information Shared With Other Marketplace Users

Gugano is a B2B marketplace, so some business information is intended to be visible to other users.

For example, supplier information may include:

• Company name

• Business description

• Product listings

• Product images

• Product categories

• Business location

• MOQ information

• Other information intentionally included in a public business profile

Similarly, information that you voluntarily provide through an inquiry, quotation request, or marketplace communication may be shared with the relevant business or supplier so that the requested B2B interaction can take place.

Please avoid submitting confidential information through public areas of the marketplace.

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5. Information We Do Not Sell

Gugano does not sell personal information to third parties for their independent purposes.

We may, however, share information with trusted service providers when necessary to operate and maintain the marketplace, provide technical services, communicate with users, maintain security, or comply with legal obligations.

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6. Third-Party Service Providers

Gugano may work with third-party service providers that support the operation of the platform.

These may include providers for:

• Website hosting

• Website security

• Email delivery

• Analytics

• Customer support

• Payment processing, where applicable

• Technical infrastructure

• Other services required to operate the marketplace

These providers may process information only as necessary to provide their services to Gugano and subject to appropriate contractual or legal safeguards where applicable.

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7. Cookies and Similar Technologies

Gugano may use cookies and similar technologies to improve the functionality and performance of the website.

Cookies may be used to:

• Keep users signed in

• Remember preferences

• Improve website functionality

• Understand website usage

• Improve product discovery

• Personalize certain marketplace experiences

• Maintain security

For example, Gugano may remember certain search activity so that relevant products can be displayed to you.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website or marketplace functionality.

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8. Data Security

We take reasonable technical and organizational measures to protect the information processed through Gugano.

These measures may include appropriate access controls, security monitoring, secure connections, and other safeguards designed to reduce the risk of:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

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9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing marketplace services

• Maintaining user accounts

• Supporting business communications

• Maintaining business and transaction records

• Resolving disputes

• Preventing fraud and abuse

• Complying with legal or regulatory obligations

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

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10. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Update your account or business information

• Manage certain communication preferences

• Withdraw consent where processing is based on consent

• Object to or request restriction of certain processing

• Request information about how your data is processed

Some requests may be subject to verification and applicable legal limitations.

To make a privacy-related request, please contact us using the contact information provided below.

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11. Business Profile Information

If you create a supplier, producer, vendor, or buyer profile on Gugano, you understand that certain business information may be displayed publicly or to other registered marketplace users.

This may include information such as:

• Company name

• Business category

• Product listings

• Product images

• Business location

• Company description

• Business contact information that you choose to publish

You are responsible for ensuring that the information you publish on your business profile is accurate and that you have the necessary rights or permissions to provide it.

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12. Information You Provide About Other People

If you provide Gugano with personal information belonging to another individual, such as a business representative or employee, you should have the appropriate authority or permission to provide that information.

You should also ensure that the person understands how their information may be used in connection with the Gugano marketplace.

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13. International Users

Gugano may be accessed by businesses and users from different countries.

As a result, information may be processed or stored in countries other than the country in which you are located. Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable privacy and data protection requirements.

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14. Children’s Privacy

Gugano is a business-to-business marketplace and is not intended for children.

We do not knowingly collect personal information from children through the marketplace.

If you believe that a child has provided personal information to Gugano, please contact us so that we can take appropriate action.

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15. Third-Party Links

Gugano may contain links to third-party websites, services, or platforms.

These third-party websites operate under their own privacy policies and terms. Gugano is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our marketplace

• Changes to our services

• Changes in technology

• Changes in applicable laws

• Changes in how we process information

When we update this policy, we will update the Last Updated date at the top of this page.

We encourage users to review this Privacy Policy periodically.

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17. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Gugano handles data, please contact us.

Gugano

Email: info@gugano.com

Website: Gugano.com

We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable laws and regulations.

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18. Acceptance of This Privacy Policy

By accessing or using the Gugano website and marketplace, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Gugano platform.

Last Updated: August 31, 2026